FAQ's & Shipping Info

FAQ's

Shipping Info

I am a small batch producer of cookies and other baked treats made without gluten, potato starch or potato flour. By keeping my batches small and preparing all doughs to order, I am able to maintain the flavor and texture profile of everything I make while also considering all of the environmental factors that change what ends up coming out of my bakery – extreme humidity, heat, cold, rain can affect the quality of baked treats made without gluten.

I have a fundamental conflict inside my heart for anything I make that I feel like you should consume as soon as RIGHT NOW to even 24 hours after the baked treat comes out of my oven. I’ve tested my classic cookies. Tasting them 1, 2, 3, 5 days from when they’ve come out of my oven as well as how long they can be refrigerated and still taste good. While my breakfast cakes still taste pretty darn good after 3 or so days covered on the counter, I still have a tough time letting them stay around for much longer. That’s mostly just a heart thing. I was put on this earth to feed you. And I want to feed you right now.

I suggest putting them in an air tight container in your refrigerator for up to 1 week or in your freezer for 3 weeks. Some of my customers do store them in plastic sealed baggies in hidden compartments in their desk or around their homes as little surprises when they “least expect it”. While I love the thought, I still prefer refrigerated or frozen as described above.

Because I’m a small batch producer of gluten free baked goods, I stage the production of your order over 3 days. Typically gluten free cookie doughs need to rest and stabilize for a few hours to a day. Also, some of my flavor profiles mature (translate as the flavor gets even better!) the longer the dough chills in the ice box. Most of my orders can be drop shipped within 7 to 10 days from when you place them. I will always follow up with you to give you the best time estimate.

I ship everything priority mail. For all contiguous states, priority mail typically takes 2-5 days (depending on where you live) from the date the package drops.

I do not accept international orders at this time.

YES! I can give you a promo code to subtract the flat shipping fee from your total before you are charged and we can arrange for an in person pick up. Just shoot me an email at b@shopthechocolategirl.com or fill out the contact form on my site letting me know what you’re thinking and we can figure something out from there.

* Note: I am in Manhattan or Jersey City, NJ practically every day.

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